Returns & Refunds
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund.
Eligible Items
- Unused and in original condition
- In original packaging
- With all tags and labels attached
- Within 30 days of delivery
Non-Returnable Items
- Personal care items
- Opened software or digital products
- Gift cards
- Customized items
Return Process
Initiate Return
Log into your account and go to your orders. Select the item you want to return and follow the prompts.
Print Label
Print the prepaid return shipping label. If you can't print the label, contact customer service for assistance.
Package Item
Pack the item securely in its original packaging or a similar box. Include all accessories and documentation.
Ship Return
Drop off the package at any authorized shipping location. Keep your tracking number for reference.
Refund Information
Once we receive and inspect your return, we'll process your refund. The refund will be issued to your original payment method.
Refund Timeline
- Processing time: 1-2 business days after receiving return
- Credit card refunds: 5-10 business days
- Store credit: Immediate upon processing
- Original shipping charges are non-refundable